E-Merchandising Intern

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

YOU ARE: 

Passionate and enthusiastic young talent curious to participate in the day-to-day of the regional e-commerce team.

YOUR ROLE:

As part of the European E-commerce team based in Geneva, you will participate in the animation and optimization of our European e-commerce websites. With the support of your manager, you will coordinate the e-merchandising activities working with various stakeholders: Regional Hub, E-commerce HQ team, Digital communication HQ team, integration and translation agency and operations.

KEY RESPONSABILITIES:

CATALOG MANAGEMENT

• Assist in updating European catalogs, mastering all key product listing pages as well as European dedicated selections, optimizing best sellers & novelties visibility.
• Ensure that all the products pushed are relevant, in stock and well aligned with the content & the period.
• Ongoing adaptations to animate our assortment in regard of priorities during key commercial periods.
• Constant check of our key listings & products.

INTERNAL SEARCH OPTIMIZATIONS

• Update our internal search – following main KPIs and identifying new or missed opportunities to implement required adaptations.
• Prepare key commercial periods search rework, brief the agency & follow-up the integration (new keywords, headers & key assortment)
• Integrate and deploy new products assortments following seasonality & priorities.

KEY COMMERCIAL PERIODS ANTICIPATION

• Assist the e-merchandising team to prepare future assortment, check stocks and reassortment with planners.
• Prepare European key commercial messages proposition, including contact details and taking into consideration SEO needs. Following up the deployment with our integration agency.
• Assist into preparing retex for each period including an overview of what was activated, sales data; main behavior as well as any interesting insights to propose some recommendation to HQ, plus a competitor’s benchmark for main periods.

AB TESTING

• Propose new tests ideas / optimizations in line with the European E-commerce strategy. Including brief preparation with mock-ups and all needed information.
• Support the E-merchandiser in deploying tests & patches on all European websites
• Follow-up competitors & new testing possibilities,
• Be part of HQ E-commerce development calls to ensure proactive information sharing & follow up on ongoing topics.

REQUIRED EXPERIENCE:

• Bachelor’s or master’s degree in digital marketing, international business or luxury.
• First experience in E-commerce or Digital communication is preferred.
• Digital tools knowledge at large is a plus.
• Analytical, detail oriented, motivated and team player.
• Proactive with an ability to prioritize in a fast-paced environment.
• Fluent in English, any further european language is a plus.

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