Retail Manager External Boutiques (m/f/d)

Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still.

As Retail Manager External Boutiques, you will act as the key contact person between the A. Lange & Söhne HQ Retail Team and the local markets’ responsibles for external boutiques. On defined occasions you will be directly involved with external boutique teams.

Your role

You ensure the client vision & commercial strategy are known and understood by and safeguard Lange’s retail & commercial policies within the global external boutique network. As of today, Lange operates 10 external boutiques: 4 in the Americas, 4 in Europe, 1 in the Middle East and 1 in China.

As a sparring partner, you develop effective client strategies to cultivate genuine client relationships which will result in increased business opportunities. Your seniority, strong knowledge & experience of the boutique business allows you to assess local market opportunities and accompany the implementation of proactive development & sales strategies. Eventually, you provide the HQ support which is required to level-up the external boutique teams and meet & exceed annual sales targets.

This includes supporting the implementation of a dedicated Frontend to capture traffic, conversion client insights and sales leads. The roll-out of projects and tools, e.g. educational content platforms, training, clienteling tools, reporting tools such as daily sales reports & staff KPIs. Along with the Lange Akademie, you determine a sustainable staff education strategy regarding brand, products and selling ceremony. Through the analysis of sales statistics, you determine further sales potential and inventory requirements which you manage with central corporate team. You collaborate and co-create dynamic client activation plans.

On HQ side, you are the pilot to make the external boutique business fly!

Your team

Five individuals, an uncountable number of strengths, one shared set of values. We work for one of the most desirable brands in fine watchmaking. We question, we challenge, we collaborate. We have fun, we are passionate about what we do, and together we create sustainable value.

We pursue one goal: to serve our global retail community to perform at their highest level.

Your profile

You have an excellent command of English and are an exceptional communicator across organizations, functions, departments and hierarchies. You possess acute powers of observation and insight; you are at ease with number-juggling; empathy and authenticity are customary traits.

You understand understated luxury; you are genuinely interested in the business we run and how we do it. You begin with the end in mind.

As a charismatic leader, you are a keen on developing our external boutique network and strive when going straight into action; you are efficient by delivering precise results as soon as possible.

You are able to conduct several projects simultaneously and want to achieve the highest level of quality in execution at all times.

You hold a degree in business administration (BBA, MS or MBA) and have a record of minimum 5 years of applied experience in retail management and partner-owned businesses, preferably with a luxury brand.

Your benefits

At A. Lange & Söhne, you will be enjoying an immersive onboarding and various development opportunities for specialist and management careers using a variety of formats: on-the-job trainings, coaching, face-to-face courses, online platforms etc. Furthermore we propose the following benefits:

• Attractive and above-tariff remuneration: including 13th salary, bonus and €50 shopping voucher per month and much more.
• Modern workplace: In the heart of Berlin; one of the most sought-after work addresses.
• Work-life balance: Through more flexible working time models, sabbaticals and the option to work from home.
• Health focused culture: Ergonomic workplaces, monthly health allowance, job bike and much more.
• Family-friendly: Monthly support of €100 for daycare costs per child and other individual offers to help you balance work and family.
• Be part of a strong team at eye level: Careful training on the job and a strong team spirit will help you to dive into your new challenge.

The recruitment process

We value diversity and welcome all applications – regardless of gender, nationality, ethnic or social origin, religion, disability, age, and sexual orientation.

We kindly ask you to submit your application online.