Richemont RICHEMONT
Commercial Performance Manager ~ Sr. Manager
À propos du poste
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
YOUR MISSION:
We are seeking an experienced Commercial Performance Manager ~ Sr. Manager to join our Cartier Korea. In this strategic role, you will be responsible for maximizing productivity and optimizing key performance indicators across our sales network. This role will combine analytical expertise with a deep understanding of luxury retail operations to drive exceptional commercial performance.
HOW WILL YOU MAKE AN IMPACT?
Design and implement commercial excellence frameworks to enhance store productivity and operational efficiency
Analyze sales networks performance data to identify trends, opportunities, and areas for improvement
Strategical sales planning based on analysis for short term, mid-term and long-term perspectives
Develop and monitor KPIs that align with business objectives and drive sustainable growth
Collaborate with regional managers to implement performance improvement initiatives
Create standardized processes and best practices for retail operations
Lead cross-functional projects aimed at enhancing the customer experience and sales performance
Provide data-driven insights to support strategic decision-making at executive level
Conduct regular performance reviews and recommend corrective actions when necessary
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Min. 12+ years of experience in commercial excellence, retail performance management, or similar roles, preferably in the luxury sector
Proven track record of implementing successful productivity improvement initiatives
Strong analytical capabilities with experience in data modeling and performance analysis
Excellent understanding of retail KPIs and performance metrics
Advanced proficiency in data visualization tools and MS Office suite
Outstanding communication and stakeholder management skills
Bachelor’s degree in business administration, Economics, or related field; MBA preferred
Experience in change management and process optimization
Knowledge of the luxury market and consumer behavior
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