Regional Operations Intern

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

MAIN OBJECTIVE

The Regional Operations intern is a key contributor within our Cartier Europe Operations department. In this role, the intern will take part in the distribution of Cartier products from our regional distribution center to our point of sales and be responsible for efficiently ensuring the administration of staff orders and deliveries to offer the highest service.  He will also support the team to optimize and monitor the stock management.

This person must understand our order management system and have proven experience in collaborating successfully with cross-functional teams to achieve deliverables in a client-centric luxury environment.

The position is based in Meyrin, Geneva within our "Campus Genevois de Haute Horlogerie".

KEY RESPONSIBILITIES

Support Operations and Stock strategy

• Allocate stock to each of our distribution networks according to business needs and according to our merchandising recommendations.
• Collaborate with our distribution planners and products allocations coordinators to improve processes

Execute and Monitor Europe distribution activity

• Perform daily, weekly and monthly inventory checks to optimize distribution
• Perform necessary stock transfers and adjustments within our network related to Maison guidelines in terms of performance and representativity
• Support team on specific operational topics, continuous improvement & projects

Manage Operations for Switzerland staff sales

• Be the point of contact for any requests about staff sales orders
• Manage orders on all products segments from end-to-end: allocation, shipment, invoice and after-sales
• Build and improve reporting for monitoring this activity
• Work with marketing on e-catalogue assortment and staff-website animation

YOUR PROFILE

• Business or engineering school, bachelor degree at least preferred
• Excellent computer skills in Microsoft Office with a strong focus on Excel (VBA experience a plus)
• Knowledge in reporting tools such as Microsoft Power BI or Google Looker a plus.
• Excellent collaborative & organization skills to handle multiple tasks simultaneously
• Strong sense of service and reactivity required
• Fluent in English and French, any additional European language is a plus
• Experience with SAP is a plus as well as expertise in Luxury Retail Industry
• Internship agreement is mandatory
• Starting date : July 2026

WHAT YOU COULD GET FROM THIS INTERNSHIP?

• Get a deeper knowledge of products offer and SAP system
• Discover operations and distribution challenges in an international environment and develop professional knowledge in the field
• Extend analytic skills and learn to put them in practice in the supply chain field, in the luxury industry
• Develop communication skills with several teams

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